Agreements & Policies
Customers are given an opportunity to review these documents before a paid purchase is completed. Arclade may also provide an electronic copy of the applicable version after purchase for the customer's records.
Beta Software AgreementBeta status, local installation, AI output and update expectations.
Terms of UseLicensing, accounts, plans, billing, acceptable use and service terms.
Privacy PolicyAccount, billing, licensing, website analytics and local-data practices.
Refund & Cancellation PolicyInitial refund windows, renewals, cancellations and duplicate charges.
Questions
General support and billing questions: support@getarclade.com
Privacy and deletion requests: privacy@getarclade.com